FAQ

Return Policy:

All sales are final.

Check and double check the listing for color, size, flaws, fabric, etc. Most vintage items on LE & LO are in good, pre-loved condition, but may show normal signs of wear-and-tear. I do my best to describe any obvious flaws. That being said, please reach out if you have any trouble with your order. I do my best to make things right! 

In the event that a return or cancellation is granted, it will not include shipping, return shipping or fees charged by the payment platform. PayPal + Shopify both charge non-refundable fees. This cost is lost to me unfortunately, so please be sure you read the listing and measurements and make sure you truly want the item before purchasing. I'm available via DM on instagram (@leandlogoods) or email to answer questions. 

Shipping:

Ships within 1-3 days of purchase. Expect to receive your package in 3-7 days within the US and 7-14 days within the rest of North America. You will receive an email with tracking information. Please feel free to email me with any questions!

International Orders - You can choose to ship to Mexico, Canada, Australia and all of Europe when you check out currently. If you don't see your country at check-out, send me an email at leandlogoods@gmail.com and I'll quote you a price!

Please NOTE: Shipping internationally is very expensive, so I apologize for large shipping rates on international orders! I usually end up paying even more than the standard shipping costs. I only ship USPS Priority, because it is insured and trackable. If you would prefer me to quote you on USPS First Class, shoot me an email. There may be a smaller rate, but it would be uninsured, and you will be responsible for loss or damage.  

Combining Orders:

If you have placed multiple orders in a row, and would like to combine them, shoot me an email! I'll refund you for duplicated shipping. I'm happy to save you the shipping costs and the earth the added waste.